REELYA PRIVACY POLICY

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account (name, email address, phone number)
• Complete a profile (profile picture, date of birth, gender)
• Make purchases (payment information, billing address)
• Participate in rewards programs (activity data, viewing history)
• Contact customer support (communication records)

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• IP address and location data
• App usage data (content viewed, time spent, features used)
• Browsing behavior and patterns
• Performance data and error logs

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (when you connect your social media accounts)
• Advertising partners
• Payment processors

We use the information we collect to:

• Provide and maintain our Service
• Process transactions and manage your account
• Send notifications related to your account or activity
• Personalize your experience and deliver relevant content
• Administer rewards, contests, and promotions
• Improve and optimize our Service
• Monitor usage patterns and technical performance
• Display personalized advertisements
• Respond to your inquiries and provide customer support
• Detect and prevent fraudulent or unauthorized activities
• Comply with legal obligations

We may share your information with:

4.1 Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, such as:

• Cloud storage providers
• Payment processors
• Analytics services
• Customer support services
• Marketing and advertising partners

4.2 Advertising Partners

We work with third-party advertising companies to display ads on our Service. These companies may use information about your visits to our Service and other websites to provide relevant advertisements.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access the personal information we hold about you
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to our processing of your information
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7.1 Account Information

You can update your account information and delete your account by accessing your account settings within the Reelya app.

7.2 Promotional Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails or by contacting us directly.

7.3 Push Notifications

You can opt out of receiving push notifications by adjusting your device settings.

7.4 Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

Our Service may contain links to other websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

When you make purchases through the Google Play Store, your payment information is processed by Google. We do not collect or store your full payment card details. Please refer to Google's Privacy Policy for information on how they process your payment information.

Our Service is not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible. If you believe that we have any information from a child, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. As required by this law, we are committed to protecting your rights as a data subject, including:

• Right to be informed
• Right to access
• Right to object
• Right to erasure or blocking
• Right to damages
• Right to file a complaint
• Right to rectify inaccuracies
• Right to data portability

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Reelya
Managed by LPB Trading Corporation
Email: [email protected]

For data privacy concerns, you may also contact our Data Protection Officer at [email protected].